Head of Claims – Team Hong Kong
Our team in Hong Kong is responsible for the Club's business in China, including Hong Kong.
We are looking for an experienced person to lead the Hong Kong claims team. As head of claims, you will be responsible for leading and developing the team, ensuring efficient and effective claims handling, and providing top-class service to members.
Key Responsibilities:
As a Head of Claims, you will oversee, lead, and develop the claims work within Team Hong Kong.
Examples of work tasks:
• Responsibility for leading and developing the team of claims professionals in Hong Kong
• Responsibility for the allocation of work tasks, resources and competence development of the claims team
• Provide supervision and support to members of the team
• Ensuring adequate training and development of all claim’s professionals
• Participate in business development, seminars and sales activities in cooperation with the Area Manager and Underwriters
• Assist with the implementation of strategic initiatives to further improve the claims handling skills and processes
• Ensure adherence to and follow up on team KPIs and general claims controlling functions as requested by the Club's Management
• All tasks and responsibilities of a Claims Executive / Manager in relation to claims handling as required
Place of work and period of employment
Our workplace is our office in Hong Kong. The employment is to be permanent and start as soon as possible.
Qualifications
We are looking for a service-minded person with leadership and management skills and a minimum of 8-10 years relevant experience in marine insurance/claims handling work. The successful candidate should have a proactive approach, an analytical mindset, and problem-solving abilities.
Please attach a CV. We are reviewing applications and interviewing continuously, but the deadline is 17 October.
For further information, please see www.swedishclub.com or feel free to contact: The Head of Claims, Julia Ju, Julia.Ju@swedishclub.com or the HR Director, Britta Patriksson, britta.patriksson@swedishclub.com
- Department
- Team Hong Kong
- Locations
- Hong Kong
- Remote status
- Hybrid
Hong Kong
How do we work?
Professionalism and passion drive our employees.
The Club's all-in-one offering includes: Protection & Indemnity (P&I), Freight, Demurrage and Defence (FD&D), Energy & Offshore, Kidnap & Ransom, Hull & Machinery (H&M), War Risks and additional insurance that is required.
Our employees are:
- Proactive - we respond in a forward-thinking manner, focusing on cost efficient solutions.
- Reliable - through honest and fair treatment we gain confidence and secure continuity.
- Highly committed - our service is based on respect and professionalism, and we build and develop relationships of mutual benefit for the long term.
About The Swedish Club
The Swedish Club, founded by shipowners, is today a leading mutual insurance company owned and controlled by its members. The Club writes Protection & Indemnity (P&I), Freight, Demurrage & Defence (FD&D), Hull & Machinery (H&M), Hull Interests, Loss of Hire, War Risks and any additional insurance required by shipowners or charterers. It also writes Loss of Hire for Mobile Offshore Units and FPSOs.
The head office is in Gothenburg, Sweden, and branch offices are in Oslo, London, Athens, Oslo, Hong Kong, and Singapore.